Our website address is: https://www.thomasjameslettings.co.uk.
The information we collect from you when you register your details on our website is held under the rules of the General Data Protection Regulation (GDPR).
We act as a data controller and under these rules are required to inform you about our company, how we use the data which you provide and the rights that you have concerning this data.
If you have any enquiries about how we use your personal data you can contact us in the following ways:
Our postal address is Thomas James Letting Agents.
PO Box 166, Liskeard, Cornwall
PL14 9 DYYou can email us at enquiries@thomasjameslettings.co.uk or call us on 01503 264677.
When you visit or contact us through our website we will not collect any personal information unless that information is provided voluntarily. Should you provide this information it will be held securely and will not be disclosed to any third parties.
The information is collected to enable us to provide you with information regarding your preferences and requirements. We will ask your consent to contact you and will no longer contact you once you have removed your consent.
You can ask us for a copy of the personal information which we hold for you and this will be deleted should you request so under the “right to be forgotten” rule.
If any of the personal information is incorrect you can request that we amend it accordingly.
Should you proceed in an application to rent a property through us you will be asked directly by a third party to provide personal details during the referencing process. We cannot be responsible for the data protection procedures of other companies and you should refer to their own Privacy Policies.
We may also provide your details to a Government approved Deposit Protection scheme for the purpose of protecting your deposit. This is a legal obligation and again we cannot be held responsible for their data protection procedures and you should refer to their own Privacy Policies.
If you wish to make a complaint about how we use or store your information you should do so by contacting the Information Commissioner’s Office at www.ico.org.uk or in writing to:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
